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Transfer and Follow-up of the Case

About This Service

An applicant can change their representative or appoint a new representative. Changing representatives does not mean transfer of ownership of an applicant’s online account or guarantee of immediate access to all documents. First, the scope of work, application status, deadlines, and completeness of the available application record should be checked.

Eligibility

The case must be ongoing or there must be a specific matter to follow up. The new representative must be able to accept the representation after reviewing the conflict, contract and written authorization. In court or IRB cases, separate forms and rules may be required.

Professional Fees

Professional fees are determined after reviewing the applicant’s circumstances, immigration history, number of family members, the complexity of the matter, and the scope of services required. To receive an assessment and fee information, please book a professional consultation. After the assessment, the services, professional fees, and payment terms will be confirmed in a written retainer agreement.

Government processing fees, biometrics, medical examinations, translations, credential assessments, courier charges, and other third-party costs are separate from professional fees unless the written agreement expressly states otherwise.

Book a ConsultationStart Your CaseNote: Please use “Start Your Case” only if you have already had a specialized consultation with one of the licensed consultants of the Elegant legal team.
Required Documents

Document Checklist

Please prepare clear, legible scans of the documents below and send them to our office. All government application forms will be completed and prepared by our team.

1

Completion of Online Questionnaire

  • The online questionnaire that will be sent to you by our office must be completed electronically.
  • If family members are included in the application, a separate questionnaire must be completed for each of them. Upon receiving our email, please send us the full name and email address of each family member.
2

Case Number, UCI and Submission Receipt

3

Full Copy of the Application and Submitted Documents

4

All IRCC, IRB or CBSA Letters and Deadlines

5

Contract and Correspondence With the Previous Representative

  • As applicable.
6

Passport and Identity Documents

7

GCMS Notes or ATIP Results

  • If available.
Recommendation: For translating or scanning your documents, we recommend using official, reputable service providers who are familiar with Government of Canada standards. To find their addresses, click here.